Identity Security

Service availability and scheduled maintenance for VIP service.

All Systems Operational
VIP Operational
90 days ago
99.99 % uptime
Today
Authenticator Provisioning Service Operational
90 days ago
99.97 % uptime
Today
Authenticator Validation and Management APIs Operational
90 days ago
99.99 % uptime
Today
User Validation and Management APIs Operational
90 days ago
99.99 % uptime
Today
User Authentication Javascript Service Operational
90 days ago
100.0 % uptime
Today
User Authentication SAML Service Operational
90 days ago
100.0 % uptime
Today
VIP Manager Operational
90 days ago
99.99 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
VIP Self Service Portal Operational
90 days ago
100.0 % uptime
Today
My VIP Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Voice Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Push Delivery Operational
90 days ago
100.0 % uptime
Today
VIP Retail Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 21:00 UTC
Update - Please see Symantec VIP FIPS 140-2 Compliance if you have any questions about how VIP is FIPS compliant.
Dec 1, 21:27 UTC
Scheduled - Symantec, a division of Broadcom, is performing maintenance starting on December 2, 2021 at 21:00 UTC, for a duration of 2 hours.

Impact
The 2021.December.1 release of VIP Authentication Services updates FIPS 140-2 compliance for VIP. See Symantec VIP FIPS 140-2 Compliance if you have any questions about how VIP is FIPS compliant. In addition, the SSL certificates used for the VIP Service, VIP User Service, and the VIP GOID legacy token service will be renewed. There is no expected downtime and end users should not experience changes when using VIP.

Schedule
• Start Date: December 2, 2021, at 21:00 UTC
• End Date: December 2, 2021, at 23:00 UTC
Nov 30, 20:50 UTC
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.